dear customers,

　　Donghang’s free call( 8008603188 ) and customer information center are set up in March, 2005. This is Donghang’s first free call, also the first one in the printing press industry in China. The center combines voice advisory, professional call and date management. If you have any trouble, please do not hesitate to contact us by the free call, 8008603188, and we will response to your troubles immediately and sincerely.

　　 Main service projects:

　　 1.Comprehensive and real advisory service:
　　 Procurement advisory includes the price, model, specification of products, and sales network distribution.
　　 Accessory advisory includes the price, model, specification, and sales network distribution of accessories.
　　 Service advisory includes the distribution of service network, warranty policy and common troubleshooting.

　　 2. Deal with and response to complaints about quality, sales, and service.

　　 3. Various ways of collecting customer’s feedback and consulting your opinions and advice on our products and service.